Planning an event raises a lot of questions. Here are the ones we hear most often, grouped by topic. If yours isn’t here, call or text +1 437 974 6999 or message us on WhatsApp.
Booking & payment
How far in advance should I book?
As soon as you have a date and a venue. Four to six weeks ahead is a good minimum, and popular dates (Saturdays from May to October, and December for holiday parties) can fill up much earlier. If your event is sooner, ask anyway. We’ll fit you in if we’re available.
How do I secure my date?
A 50% deposit reserves your booth, and the remaining 50% is due on the day of your event. The deposit is non-refundable.
What payment methods do you accept?
E-transfer, all major credit cards and online payment.
What's your cancellation and rescheduling policy?
The deposit is non-refundable. If you cancel within 14 days of your event date, the full balance is still due. Full details are in our Terms of Service. You can ask to reschedule up to 15 days before your event. If we’re free on your new date, we’ll move your booking. If your booth is already booked that day, we’ll offer another available booth, and you can switch to a higher-priced booth by paying the difference. If no booth of the same or lower price is available, we’ll offer an alternative package or upgrade of equal value to what you’ve already paid. If we ever have to cancel because of an emergency, you’ll get a 100% refund of everything you’ve paid.
How much does a photo booth cost?
Pricing depends on the booth, the number of hours, your add-ons and your venue’s location. Request a quote and we’ll send a tailored price.
Is there a minimum booking length?
There’s no minimum booking time. Book the hours you need, subject to our availability for your date. If you’d like the booth to stay longer on the day, extra time is available at our hourly rate, subject to availability. Request a free quote and we'll include it.
Space, power & setup
How much space does the booth need?
It depends on the booth. Most of our booths need about 8 x 10 ft. The 360 Video Booth needs about 10 x 10 ft for the small platform (1–4 people), or ideally 15 x 15 ft for the large platform (1–7 people). The Drop-off Selfie Photobooth needs just 6 x 7 ft, and the audio guest book add-on only a small table. See the space guide on our How It Works page.
What do you need from the venue?
A standard power outlet near the booth, enough floor space for the booth and a short line, and a small table for props. We also ask you to provide parking for our equipment and attendants, and to have a contact person available to help with access and setup.
Are you insured?
Yes. Photo Booth by Zee is fully insured, and a certificate of insurance is available on request for your venue.
How long does setup take?
Usually 45–60 minutes. We arrive early so the booth is fully set up and tested before guests arrive. Takedown happens after your booking ends, and neither setup nor takedown counts toward your booked hours.
Can the booth be set up outdoors?
Yes, as long as it’s under a tent, canopy or covered patio that protects it from rain and direct sunlight, and on a level surface.
Can you set up on an upper floor or in a condo?
Yes. Just tell us about stairs, elevators and loading access ahead of time, and book the service elevator if your building requires it.
During the event
Will someone run the booth?
Yes. Every attended booth comes with a friendly on-site attendant who welcomes guests, helps with props and poses, and looks after the equipment for your whole booking. The one exception is the Drop-off Selfie Photobooth: we deliver and set it up, and your guests run it themselves.
Are prints really unlimited?
Yes. Our print booths offer real unlimited instant prints, in 2×6 strips or 4×6 prints, so guests can visit as often as they like.
Can guests get digital copies?
Yes. Guests can send their photos or videos to their phones by email or QR code, right at the booth. The 360 also supports AirDrop.
Can the booth match our theme or brand?
Can we book more than one booth?
Yes. Popular pairings include a print booth with the 360 Video Booth. You can also add the Audio Guest Book add-on to any booth.
After the event
When will we get our photos?
You’ll receive an online gallery of every photo and video taken in the booth. You’ll usually receive it within 1–7 days of your event, depending on how busy we are. Your gallery stays online for 1 month, so be sure to download your favourites within that time.
Who owns the photos?
Your photos are yours to download, keep and share. We may also use event photos in our marketing, such as our website and social media, unless you ask us not to. Just let us know.
Travel & service area
Which areas do you serve?
We bring the booth to your venue across Toronto and the GTA, including Mississauga, Brampton, Vaughan, Richmond Hill, Markham, Oakville, Burlington, Hamilton, Ajax, Whitby, Oshawa, Niagara Falls and St. Catharines. See areas we serve.
Do you charge for travel?
There’s no travel fee for our attended booths. A travel fee applies only to the Drop-off Selfie Photobooth, which we deliver and set up for you.
Can I visit you to see the booths?
Our Toronto and Vaughan offices are for planning, so please contact us before visiting. We’re also happy to send photos and videos of any booth or backdrop.